TFC’s manufacturing partner, Smalley was presented with the 2017 General Motors Supplier Quality Excellence Award, marking the sixth consecutive year Smalley has achieved this prestigious honour. 175 suppliers were presented with this award in 2017, but Smalley was just one of five who have received it six years in a row.
GM has been recognising its notable suppliers with the Quality Award since 2012, and it is only provided to companies that meet 13 rigorous quality points.
Standards to be met included: No late delivery times, no plant disruptions or unauthorised changes, QSB or BIQS Level III or higher certification, and no customer satisfaction or product management problem reporting and resolution (PRR) for 12 months.
“Winning this award for six years in a row is unbelievable. We take our quality standards very seriously here, and to be recognised for another consecutive year is incredible. We feel so honoured to be among the select few to receive this award from its inception, especially with GM’s huge supplier base. We’ll continue to work hard to stay at the top of the industry,” says Andy Postula, senior quality engineer at Smalley.
Smalley has been a trusted partner in the automotive industry for over 50 years. All of Smalley’s products are manufactured to ISO 9001, IATF 16949, AS 9100, and ISO 14001, and the vigorous in-house quality and inspection processes has Smalley continuing to be a leading producer of precision retaining rings and wave springs for the automotive industry.
Having joined the magazine in 2012, Claire developed her knowledge of the industry through the numerous company visits, exhibitions and conferences she attended both in the UK and abroad.
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